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ITIL 2011 Foundation Exam: Study Material I Used to Pass

Below you find the study material I used to pass the ITIL 2011 Foundation exam on my first attempt.

ITIL 2011 Foundation Books

Other ITIL 2011 Foundation resources

I also created flashcards based on the concepts I learned. These flashcards helped me a lot to memorize technical terms. You can find them on KeyBanger.com, in the ITIL section.

 

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2 comments

  1. please share ITIL course documents

  2. Ashok,
    Start by looking at the glossary I mentioned in the blog above. ITIL is maily a game of words. Then, buy a copy of “Foundations of IT Service Management with ITIL 2011” as your user guide.

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