Implementing Cisco Unified Communications Manager Part1 Foundation Learning Guide

Published by Keyboard Banger on


In this post we will review a Cisco Press book titled  Implementing Cisco Unified Communications Manager, Part 1 Foundation Learning Guide. This book prepares the student for the Cisco CIPT1 exam, part of the Cisco CCNP Voice certification track.

Prerequisites to reading the book

It is recommended that you have Cisco CCNA Voice experience level or certification.

About “Implementing Cisco Unified Communications Manager, Part 1 Foundation Learning Guide”

This book is written by Josh Finke and Dennis J. Hartmann. It’s 496 pages long and covers the syllabus for the Cisco CIPT1 exam, which is part of the CCNP Voice certification.

Josh Finke

josh-finke-keyboardbangerJosh is CCIE No. 25707, . He currently works at Iron Bow Technologies, a Cisco Gold and Master Unified Communications Partner. Josh became one of the youngest Voice CCIEs in the world and you probably knew him when he was giving lectures for Internetwork Expert, a leading CCIE training company. Some of the certfs that Josh holds are: Cisco CCIE Voice, CCNP, CCDP, CCNA, CCDA, and Cisco Meeting Place Specialist.

Dennis J. Hartmann

dennis-hartmann-keyboardbangerDennis is CCIE No. 15651, and a Unified Communications consultant. Dennis is a full-time contractor with DC-NET. He used to work with High Point Solutions and occupied the role of Presi


What I liked in “Implementing Cisco Unified Communications Manager, Part 1 Foundation Learning Guide”

  • The book contains a lot of the topics that are covered by the exam. The chapters are organized in a logical fashion. The book starts with an overview of the Cisco Unified Communications Manager architecture and deployment models. I liked that because I always want to see the big picture before going into details. Then, you learn about the required switching infrastructure for VoIP to work. As you progress in your reading, you are introducted to call restrictions and call control features. And you finish with advanced concepts such as digit manipulation and media resources.
  • There are good illustrated examples that you can apply on a home lab. And I think this point compensates the typos scattered here and there :)

What I did not like in “Implementing Cisco Unified Communications Manager, Part 1 Foundation Learning Guide”

  • The are typos, and sometimes ridiculous ones. Take a look at these screenshots:





Implementing-Cisco-Unified-Communications-Manager-Part1-Foundation-Learning-Guide-keyboardbanger4“Implementing Cisco Unified Communications Manager, Part 1 Foundation Learning Guide” is a book you should read at least twice if you think about a career in Unified Communications. During the first pass, get the basics and see how the chapters relate to each other. In the subsequent passes, take your time to understand the illustrations and, if possible, practice them on a home lab.

This Foudantion Learning Guide helped me to focus on the core topics of the CIPT1 exam and not get lost in the Cisco official documentation.


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Keyboard Banger

Keyboard Banger is a network engineer from Africa. He has been working in network support and administration since 2008. He started writing study notes about certification exams and technology topics a couple of years ago. When he's not writing articles, he can be found wandering on technical forums.


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