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CUCM Route Lists And Route Groups

Route patterns, route lists and route groups trace the path of a call inside a company and outside of it. The Cisco best practice is:

  • to point a route pattern to a route list
  • to point a route list to one or more route groups
  • to point a route group to one or more devices.

1. Configuring route lists and route groups and assigning them to route patterns

1.1 configuring route lists and route groups

I configured for HQ site:

  • a route list named CorpHQ-RL
  • a route group named CorpHQ-RG that points to the HQ H.323 gateway.

I configured the same for Branch1:

  • a route list named Branch1-RL
  • a route group named Branch1RG that points to the Branch1 H.323 gateway.

cucm-route-list-route-group-2016-05-29 15_42_21

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cucm-route-list-route-group-2016-05-29 15_43_00

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1.1 Route list and route group configuration for HQ site

In my home lab, I pointed all route patterns to the same route list. For example, pattern 911:

cucm-route-list-route-group-2016-05-29 15_46_24

1.2 Route list and route group configuration for Branch1 site

The same pattern 911 in the Branch1 office points to the Branch1-RL:

cucm-route-list-route-group-2016-05-29 15_47_52

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