Cisco CCNA Collaboration

Published by Keyboard Banger on

In a previous post, I wrote that Cisco introduced two new certifications towards collaboration: CCNA Collaboration and CCNP Collaboration. This post will focus on Cisco CCNA Collaboration.

Cisco CCNA Collaboration job roles

Years ago, if you google “UC engineer”, you’ll probably find job roles that involve Microsoft Lync. Today, Cisco is working hard to establish itself not only as a key player in the VOIP world, but also in the Unified Communications in general. I remember once I was asked to choose between Microsoft Lync and Cisco Jabber, as a corporate collaboration tool. At first, the solid features of Lync makes you hesitate. Now, I strongly go for Cisco Jabber.

The Cisco CCNA Collaboration certification will allow technicians, administrators and engineers to learn how to integrate and manage both voice and video on a converged network.

Cisco CCNA Collaboration prerequisites

Like the famous CCNA Routing&Switching, the CCNA Collaboration has no prerequisites. However, Cisco recommends that you have prior experience with UC solutions, voice, video and collaboration network environments.

Cisco CCNA Collaboration syllabus

Let us assume that you have not passed the ICOMM exam. You are new to the collaboration world and you need to know the syllabus.

As in CCNA Routing&Switching, there are two exams you need to pass in order to qualify for CCNA Collaboration:

  • the CICD exam called . Exam code is 210-060.
  • the CIVND exam called Implementing Cisco Video Network Devices. Exam code is 210-065.

To get the CCNA Collaboration syllabus in a PDF format, click on either of the following links:

What happened to the CCNA Video certification?

The CCNA Video certification requires two exams: VIVND and ICOMM. The CCNA Video certification has been discontinued by Cisco, since it is clearly mentioned on Cisco website that the last day to sit for the exam is Aug 14th, 2015.

Please note that the ICOMM exam is at the same time part of the CCNA Video and a sufficient qualifier for the CCNA Voice certification.

Cisco CCNA Collaboration migration paths

Here is a table that summarizes the different paths you can take to earn the CCNA Collaboration title.


Exam you have passed, Exams you need to take

None, 210-060 CICD and 210-065 CIVND

VIVND (200-001), CICD (210-060)

ICOMM (640-461), CIVND (210-065)

VIVND (200-001) and ICOMM (640-461), none: you qualify for CCNA Collaboration

CIVND (210-065), CICD (210-060)

CICD (210-060), CIVND (210-065)

CIVND (210-065) and CICD (210-060), none: you qualify for CCNA Collaboration


Let’s break down this table in plain english:

  • If you have passed neither ICOMM nor VIVND, which means that you are neither CCNA Voice nor CCNA Video, then you need to pass both CCNA Collaboration exams: CICD and CIVND
  • If you have already passed the VIVND exam, then all you need to do is pass the CICD exam
  • If you have passed the ICOMM exam, then you need to only pass the CIVND exam
  • If you have passed both VIVND and ICOMM, then you are automatically get the CCNA Collaboration
  • Since the CCNA Collaboration certification comprises both CICD and CIVND exams, if you have passed one then you need to pass the other too to qualify for CCNA Collaboration

Cisco CCNA Collaboration training

As of the day of writing the present article,  the only training center that offer courses for CICD and CIVND exams is



Unfortunately for the bigger training centers such as GlobalKnowledge, they provide the ability to get the CCNA Collaboration certification only in the old ICOMM-VIVND path. Notice that CICD, CIVND1 and CIVND2 are not clickable:


I also took a look at INE and Fastlane. They still have no courses for CCNA Collaboration yet:





The CCNA Collaboration seems to be an interesting target for people working already in VOIP environments, or planning to upgrade their network to support collaboration tools. However, we need to wait for training material Let us see how it evolves in the upcoming

Categories: CCNA Collaboration

Keyboard Banger

Keyboard Banger is a network engineer from Africa. He has been working in network support and administration since 2008. He started writing study notes about certification exams and technology topics a couple of years ago. When he's not writing articles, he can be found wandering on technical forums.


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