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CCNP Collaboration

Outside Dial Tone


Outside dial tone is an option that allows a route pattern to play a secondary dial tone when it is matched. You will hear the secondary dial tone as soon as the call routing component selects the best match route ... Read More »

Forced Authorization Code in CUCM


Forced Authorization Code (or FAC) is a flag that can be configured at the route pattern level. When it is set on the route pattern, the route pattern is said to be associated with an authorization level. An authorization level ... Read More »

CUCM Route Patterns


Route patterns are the fundamental part of the CUCM route plan. They are used to route internal digit patterns inside a CUCM cluster, or external digit patterns to the PSTN. Their equivalent in the Cisco Unified Communications Manager Express world ... Read More »

CUCM Interdigit Timeout


CUCM interdigit timeout is the time that you have between digits that you dial. Suppose that Cisco CUCM interdigit timeout is configured as 3 seconds. This means that, when you dial a string of 6 digits, you have at maximum ... Read More »