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CCNP Collaboration

CUCM Prefix Digits

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“Prefix Digits” is a dialing transformation for both inbound and outbound calls. It allows to prepend the called number or the calling number with a set of digits before sending the call to the next stage of call routing. This ... Read More »

CUCM Call Classification

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Call classification is a concept related to route patterns and to toll fraud. We will discuss toll fraud in a separate post. Call classification puts a call into one of two categories: OnNet or OffNet. In its simple form, an ... Read More »