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Author Archives: Keyboard Banger

Cisco CUCM Toll Fraud


Toll Fraud Scenarios In these sample Toll fraud scenarios, we will assume that we have the following elements: Destination A Destination B corporate user John. destination A and destination B are international numbers. scenario 1 John calls A and puts ... Read More »

Cisco CUCM Wildcards


In this post we will lean some of Cisco CUCM wildcards. They are used in route patterns and translation patterns.  The most famous ones are described below. the X wildcard The X wildcard replaces only one character. For example, 587X ... Read More »

Cisco IP Phone Manuals

Here is a collection of the official end user guides (or manuals) of the major Cisco IP phones on the market. I will only mention the manuals for the latest Cisco Unified Communications Manager versions and Cisco Unified Communications Manager ... Read More »